Terms of service
1. General Conditions
These Terms of Service govern access to and use of the MYTHSOLE website, products, and services.
By accessing our website or placing an order, you agree to comply with these terms and all applicable laws.
You confirm that you are legally permitted to enter into a binding agreement in your jurisdiction or are using the website with the consent of a parent or legal guardian.
We reserve the right to restrict access, refuse service, or cancel transactions when reasonably necessary to prevent fraud, protect website security, or address violations of these terms.
2. Products and Availability
We make reasonable efforts to ensure product descriptions, photographs, sizes, specifications, and availability information are accurate.
Product colors and appearance may vary slightly due to screen settings, lighting, and manufacturing differences.
Customers are encouraged to review product details, size guides, and available options before purchasing.
Products are subject to availability and may be modified or discontinued without prior notice.
3. Pricing and Payment
Product prices are displayed in the currency indicated on our website.
Applicable taxes, shipping charges, discounts, and additional fees will be disclosed during checkout before payment is completed.
We reserve the right to correct pricing errors or inaccurate product information.
If a pricing error affects an existing order, we will contact the customer regarding the available options, including cancellation and refund where appropriate.
Payments are processed through supported third-party payment service providers using their applicable security measures.
4. Orders and Acceptance
Submitting an order does not automatically guarantee acceptance or fulfillment.
Orders may be reviewed for payment verification, product availability, shipping eligibility, and fraud prevention.
We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, inventory errors, inaccurate pricing, or incomplete customer information.
If a payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.
5. Shipping and Delivery
We currently offer shipping exclusively within the United States.
Orders are typically processed within 1–2 business days after payment confirmation.
Once dispatched, estimated delivery takes 7–15 business days, excluding order processing time.
Delivery estimates are not guaranteed and may vary due to shipping carrier operations, weather conditions, or other circumstances beyond our reasonable control.
Additional shipping information is available in our Shipping Policy.
6. Returns and Refunds
Eligible purchases may be returned within 30 calendar days of delivery, subject to our Return & Refund Policy.
Customers are responsible for applicable return shipping costs on standard change-of-mind returns.
If a product arrives damaged, defective, or incorrect, we will cover reasonable return shipping costs or arrange an appropriate solution.
Approved refunds are issued to the original payment method.
For complete return eligibility requirements and refund procedures, please refer to our Return & Refund Policy.
7. Promotions and Discounts
Promotional offers, discount codes, and free shipping incentives may be subject to specific eligibility requirements, minimum purchase conditions, and expiration dates.
Unless otherwise stated, promotional offers cannot be combined.
The final order total, including applicable discounts, shipping fees, and taxes, will be displayed during checkout.
8. Customer Responsibilities
Customers agree to provide accurate, complete, and current information when placing orders or contacting customer support.
You are responsible for reviewing selected products, sizes, colors, quantities, and shipping details before completing your purchase.
If you identify an error after placing an order, please contact us promptly so we can attempt to assist before processing or dispatch.
9. Intellectual Property
Website content owned by MYTHSOLE, including original text, graphics, branding, layouts, and other protected materials, may not be reproduced, distributed, or commercially exploited without appropriate authorization.
Third-party trademarks, product images, brand names, and other intellectual property remain the property of their respective owners.
10. Prohibited Activities
Users may not:
- Use the website for unlawful or fraudulent activities.
- Attempt to gain unauthorized access to website systems or customer information.
- Introduce malicious software or interfere with website operation.
- Provide false or misleading information for fraudulent purposes.
- Violate applicable intellectual property rights or other laws.
11. Third-Party Services
Our website uses third-party services, including Shopify, payment processors, shipping providers, and other technology partners.
These providers may operate under their own terms, conditions, and privacy policies.
We are not responsible for unrelated third-party websites or their independent practices.
12. Limitation of Liability
To the extent permitted by applicable law, MYTHSOLE shall not be responsible for indirect, incidental, or consequential losses arising from website interruptions, unauthorized misuse, or circumstances beyond our reasonable control.
Nothing in these terms excludes liability or limits consumer rights where doing so would be unlawful.
13. Changes to These Terms
These Terms of Service may be revised periodically to reflect changes in business operations, services, or legal requirements.
Updated terms will be published on this page. Continued use of the website after changes become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.
14. Contact Information
For questions regarding these Terms of Service, please contact:
MYTHSOLE
Email: support@mythsole.com